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Frequently Asked Questions

AllOrders & ShippingProducts & BatteriesReturns & Warranty
Is the battery included?+

It depends on the option you choose. Kits and combos include the battery and charger; tool-only versions are for people who already own a compatible battery.

Which batteries are compatible with your tools?+

Our tools use a shared battery system. Each product page lists the exact voltage and battery mount it fits.

How long does shipping take?+

Orders are processed within 1–2 business days. Standard delivery typically takes 7–12 business days depending on your location.

Do you ship to my country?+

We ship to most countries worldwide. Shipping options and any duties are shown at checkout.

What is your return policy?+

You're covered by a 30-day money-back guarantee. Contact us within 30 days of delivery for a refund or replacement.

Is there a warranty?+

Yes — every tool includes a 1-year warranty against manufacturing defects. Batteries are covered for 6 months.

How do I track my order?+

Use the tracking link in your shipping email, or enter your order number on our Track Order page.

Are the tools safe for beginners and seniors?+

Yes. Our tools are lightweight and include safety features like two-step triggers and finger guards.